We are delighted to announce that Insomnia Thurles has been selected as a Retail Excellence Top 100 store.
Retail Excellence is the largest retail industry representative organisation in Ireland. The Top 100 stores comprise of retailers from around the country in every sector within the Irish Retail Industry. The awards were established in 1997 to promote best practice and encourage high standards in the Irish retail industry and are now the largest and most prestigious of its kind in Ireland.
As part of the Top 100 selection process, all store entrants were visited by a mystery shopper, with those exceeding service and standards criteria making it to the Top 100 stores. We’re incredibly proud of our store manager Bozena and her team who achieved a score of 95%.
Congratulations to our Franchise Partner, Junction 14, who was also recognised as a Top100 store.
Harry O Kelly CEO of Insomnia said: Harry O Kelly CEO of Insomnia said: “We are delighted Thurles has been recognised as a Retail Excellence Top100 store. I am extremely proud of Bozena and her team. This acknowledgment is testament to all their hard work, dedication and exceptional customer service”.
Duncan Graham, Managing Director of Retail Excellence, said: “I am delighted to announce the Top 100 Stores in Ireland on behalf of Retail Excellence. These awards are particularly important for businesses throughout the country who consistently put an emphasis on excellence in customer service and retailing. These Top 100 stores are flying the flag for the retail industry and have raised the bar even higher this year amidst the toughest competition.”