We're delighted to announce that Insomnia Treats has been awarded Retail Loyalty Programme and Loyalty Programme of the Year as voted for by the Public at the Irish Loyalty Awards 2022.
The Irish Loyalty Awards celebrate companies that create customer loyalty and find new ways of driving loyal behaviours that place the customer at the heart of their business. Supporting the recognition of best in class, highlights the necessity of the industry to continue to constantly adapt, improve and develop their loyalty offering to compete in a highly competitive environment.
Insomnia Treats has been brewing up new offers and features since 2014, we’re always looking for ways to surprise and delight our customers. As our customers adapt to a digitally driven lifestyle, they are looking for similar technologies that will personalise, enhance and simplify their in-store experience - with the Treats App (available for IOS & Android) customers can Top Up their account, sent digital e-gift cards, view transactions and track their progress to a free coffee.
App upgrades have also allowed us to communicate more effectively with our customers. We now have the ability to send personalised push notifications, SMS, targeted in app pop-up messages, along with email. We have also introduced additional features such as gamification of gifts eg ‘Scratch to Unveil’ and ‘Spin the Wheel’.
In 2020, Insomnia became the first high-street coffee chain in Ireland to launch a Click and Collect service, available exclusively via the Insomnia Treats app. Our in-app ordering service allows customers to order ahead and pick up their coffee at a time suitable to them. The dedicated ordering function is fully integrated with the Insomnia Treats Loyalty app and allows customers to earn and redeem loyalty benefits as they would in-store. Customers receive an alert when their order is received, being prepared and finally ready to collect. Every order is personalised to the customers personal preference, so customers receive the same hand-crafted coffee without the queue!
Treats members can also earn and redeem Treats credit on almost all products (gift cards excluded) when they shop online. Click here to visit our online store.
Enjoy these great benefits and more when you become an Insomnia Treats customer!
Love Being Rewarded
- Free coffee when you register
- Every 10th coffee free
- Free Birthday Drink
- Free Seasonal Drinks
- Earn credit on all purchases (2 cent for every euro spent)
- Treats members receive a 50% discount on Oat milk & Coconut Milk.
- Redeem credit on any purchase
- Personalised offers & gifts
- Localised offers and new product promotions
- Top Up via the app or in store
- Click & Collect Service
- Online Store
If you are not a member of our Insomnia Treats Loyalty Programme, you can sign up and find out more about our exclusive offers here..