Insomnia Treats is our loyalty programme that allows you to build up points and earn rewards as you purchase. Just search for the Insomnia Treats app in your app store and you can register for an account. We have upgraded the Treats programme and it has a brand-new look and tonnes of exciting features.
Yes, we've designed the app for both iOS and Android phones. Just go to your app store and download.
Register a new account by downloading the Insomnia Treats app to your phone and click Register.
You can also sign up online here.
If you were already an existing member of our old Insomnia Treats programme, you need to update the app in the app store/play store in order to use it. Then log in with all your previous details. No need to re-install it. When you enter your email address a 4-digit code will be sent to your email address.
Please check your spam/junk folder in your emails.
Yes, you can have upto 3 cards/fobs on your account.
The Insomnia Treats loyalty programme app has undergone an upgrade making it easier to use and navigate, as well as giving you some unbeatable offers!
Some of the changes you will see on the new app are:
Every time you make a purchase in Insomnia, you can scan the ID Code in your app or give your phone number to the barista or, scan your card/fob. That way you will be rewarded with 2 cent for every euro you spend. This gets transferred to Credit on your account.
You can build up your credit and redeem it against any purchase in store, or online via the Click & Collect service or Online store!
No, the Insomnia app is the main communication tool for the loyalty programme and the easiest way to see all your information. If you don’t have your phone on you, you can give the barista your phone number at the till to add credit. You no longer will need a card/fob.
You can check your credit balance on the app, online via our web portal, or in store with our baristas by scanning your ID code/ giving your phone number.
Please update your preferences under "My Profile" in the app to allow Email. Keep an eye on your spam folder too .
The in-app wallet via the Insomnia Treats app allows for increased convenience and speed during your transaction in store. You can top up and use this credit to pay for any purchase quickly and easily in store without the need to worry about cash or cards!
You can also use your credit with our Click & Collect service and our Online Shop.
Insomnia Treats app: Click Credit on the home screen and select an amount you wish to top up by. You can top up by €5, €10, €15, €20, €25, €30, €40, €50.
In store: You can also add credit by asking a barista in store while at the till.
Yes, all customers must be registered on the loyalty programme to use the credit and in-app wallet feature.
All of your past purchases and credit transactions can be seen on the app under My Activity or you can log into your Treats account (HERE). Your transactions are also on your receipt any time you make a purchase and scan your account in store.
No your mobile balance is non-refundable, non-transferrable and there is no cash back facility.
Yes they are. Card details are processed by a payment processer which is a PCI DSS (Payment Card Industry Data Security Standard). We do not save your credit card details other than the last 4 digits and expiration date which will be saved together along with your name.
Currently, our gift cards are only accepted in Ireland in our High Street stores. A list of these stores can be found here.
No, gift cards are non-refundable, non-transferable and cannot be exchanged for cash.
Please contact email@example.com if you would like to add your Gift Card to your Treats account.
Contact us at firstname.lastname@example.org if you need more information on our Treats programme