Insomnia Treats wins Customer Experience Award of the Year 2024 at the Irish Loyalty Awards!
We are thrilled to announce that Insomnia Treats has been awarded the Customer Experience of the Year Award 2024 at the Irish Loyalty Awards!
The Customer Experience of the Year Award (2024) recognizes brands that excel at understanding their customers. Insomnia outlets have been recognised as a place that listens to the customers preferences, tailors the instore and online experience, and keeps customers coming back for more.
The CX Award is awarded to brands that focus on capturing customer’s feedback, analysing behaviour, and crafting journeys that delight. The judges look for companies that prioritise a customer-centric approach, offering seamless experiences and personalized touches. They value smart communication and a focus on both emotional engagement and business success.
With Insomnia Treats, we are all about making your coffee experience smooth and rewarding. We listen to your feedback and tailor your coffee experience, and we are proud to be recognized for creating happy customers, one cup at a time!
Since 2014, Insomnia Treats has been focusing on making your coffee experience more delightful and convenient. We know you live a digital life, so our Treats App (iOS & Android) puts the power in your hands. Top up your account, send e-gifts, track rewards and view transactions. We also use the app to stay connected, sending personalized offers, SMS and fun features such as gamification of gifts e.g. "Scratch to Unveil", all designed to keep your coffee routine exciting!
Love Being Rewarded
- Free coffee after the first purchase when you register
- Every 10th coffee free
- Free Birthday Drink
- Free Seasonal Drinks
- Earn credit on all purchases (2 cent for every euro spent)
- Receive an extra €0.30 Credit* when you use any Reusable Cup
- Treats members receive a 50% discount on Oat milk & Coconut Milk
- Redeem credit on any purchase
- Personalised offers & gifts
- Localised offers and new product promotions
- Top Up via the app or in store
Want to enjoy these benefits and more? Join the Insomnia Treats program here!
